Testimonials

  • “Giving our [design team] full support and runway to properly redesign and research the [product redesign] experience is a great example of how we, at [the firm], need to be thinking about user experiences and how we can make them better. They were able to utilize their expertise and provide proper user research, testing, and UX thinking so that we know we’re on the right track.”

    —Product Owner @ KeyBank

  • "Melissa's UI/UX expertise played a pivotal role in ensuring the accessibility of our new website for our business. Her attention to detail and dedication to creating user-friendly experiences are unparalleled. What truly sets Melissa apart is her remarkable ability to listen with intent and ask the right deep questions. She has a unique superpower to guide conversations that help her clients reconsider their own thinking without ever feeling judged."

    — CEO @ SellMeThisPen

  • "The Security Center design far exceeded expectations. The user-centered approach resulted in a sleek and modern design that de-mystifies account security in a very user-friendly manner"

    —Senior Security Architect @ KeyBank