GlideFast Consulting | Strato Design System

Increase Workflow Efficiency by 4x

At Strato, GlideFast’s design studio, I led the creation of a design system that replaced a patchwork of disconnected files and local components with a unified, scalable source of truth. This system streamlined collaboration, reduced redundancy, and eliminated developer handoff bottlenecks—ultimately enabling me to 4× my client load without sacrificing quality.

8/10 Developers & all Designers crave order amidst chaos

Key pain points uncovered in research:

  • Designers: Creativity blocked by outdated Bootstrap 3 framework.

  • Developers: No reusable repo, different code bases in each ServiceNow widget; slowing delivery across multiple projects.

  • Team: Lacked a single source of truth—best practices trapped in tribal knowledge, documentation sparse.

Built a scalable system for templates, widgets, and tokens—streamlining workflows and accelerating delivery.

  • foundations and employee center home page templates: layout grids for nuanced ServiceNow limitations (example max width 1140 pixels); styles and tokens for standard color and type for quick changes to client brand colors

  • net new components for 4 most used custom CSS widgets, 11 variants, day/night mode with instance swapping & booleans (when applicable)

  • standard widget documentation: design’s documentation on restrictions for out of the box ServiceNow portals; best practices and patterns to avoid

  • dev handoff 2.0 including style guide 2.0 and implementing design tokens

Impact: Increase Design Studio Capacity by 150%

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Impact: Increase Design Studio Capacity by 150% ·

The efforts of the Strato Design system increases designer capacity to be 50% higher than quarterly utilization targets thereby increasing profitability for the consultancy.